Extra Space Storage Philadelphia Reviews: What You Need to Know
Extra Space Storage is a prominent storage provider with numerous facilities in Philadelphia. Customer reviews for Extra Space Storage in Philadelphia vary, highlighting both positive experiences with cleanliness and helpful staff and negative ones concerning pricing and accessibility. Understanding these reviews is crucial before deciding if Extra Space Storage meets your storage needs.
Locations and Services
Extra Space Storage operates several locations throughout Philadelphia, offering a range of storage unit sizes to accommodate diverse needs. Services typically include climate-controlled units, drive-up access, indoor and outdoor storage options, and enhanced security features like surveillance cameras and electronic gate access. Availability and specific services can vary by location.
Positive Reviews and Aspects
Many customers praise Extra Space Storage in Philadelphia for the cleanliness and well-maintained condition of their facilities. Staff helpfulness and professionalism are also frequently mentioned as positive aspects. Some reviews highlight the ease of the rental process and the convenience of online account management.
Negative Reviews and Concerns
A common concern raised in negative reviews revolves around pricing. Some customers report unexpected price increases or dissatisfaction with the overall cost compared to competitors. Accessibility issues, such as limited access hours or difficulty navigating the facility, are occasionally mentioned. Understanding self-storage and related information helps to be an informed customer and make educated choices. (Learn more about self-storage).
Security Measures
Extra Space Storage generally emphasizes security at its Philadelphia locations. Features such as video surveillance, individually alarmed units (at some locations), and secure gate access are common. However, it’s essential to confirm the specific security measures at the location you are considering.
Tips for Choosing a Storage Unit
Before renting a storage unit at any Extra Space Storage location in Philadelphia, it’s crucial to research the specific facility and read recent reviews. Compare prices and services across different locations and competitors. Clarify the terms of the rental agreement, including any potential price increases or fees. Consider the location’s accessibility and security measures to ensure it meets your requirements.
FAQs about Extra Space Storage in Philadelphia
1. What are the average prices for storage units at Extra Space Storage in Philadelphia?
Prices vary significantly based on unit size, location, and features like climate control. Contact specific locations for current pricing information.
2. Does Extra Space Storage offer climate-controlled units in Philadelphia?
Yes, many locations offer climate-controlled units, but availability may vary. Check with the specific facility.
3. Are there any discounts available for Extra Space Storage in Philadelphia?
Extra Space Storage often offers promotions and discounts, especially for new customers. Check their website or contact the location directly to inquire about current offers.
4. What security measures are in place at Extra Space Storage facilities in Philadelphia?
Common security measures include video surveillance, electronic gate access, and potentially individually alarmed units. Verify the specific measures at your chosen location.
5. What are the access hours for Extra Space Storage in Philadelphia?
Access hours vary by location. Contact the specific facility to confirm their access hours.
Summary
Extra Space Storage in Philadelphia offers a range of storage options, but customer reviews highlight both positive and negative experiences. Cleanliness, helpful staff, and security are often praised, while pricing and accessibility are common concerns. Thorough research and comparison are crucial before making a decision.
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