Denver Mattress Warranty: What You Need to Know
Denver Mattress offers warranties on their mattresses, but the specifics of these warranties vary depending on the product and purchase date. Understanding the terms and conditions, including coverage length and exclusions, is essential for any mattress owner.
Understanding Denver Mattress Warranties
Denver Mattress provides warranties to protect consumers against defects in materials and workmanship. These warranties are typically limited, meaning they don’t cover everything. Knowing what’s covered can save you headaches down the road.
Types of Warranties
Denver Mattress may offer different types of warranties, typically differentiated by the length of the warranty period. Longer warranties usually imply greater coverage, though the specific terms can vary.
Coverage Details
A Denver Mattress warranty generally covers manufacturing defects, such as sagging exceeding a certain depth (usually around 1.5 inches), broken coils, or issues with the mattress cover. However, normal wear and tear, stains, burns, or damage caused by improper use or cleaning are often excluded. It’s crucial to carefully review the warranty document provided at the time of purchase to understand what’s specifically covered for your mattress model.
Claiming a Warranty
If you believe your Denver Mattress has a defect covered by the warranty, you’ll need to initiate a claim. This typically involves contacting Denver Mattress customer service and providing proof of purchase. You might be required to provide photos or videos of the defect and allow for an inspection.
Warranty Limitations
Denver Mattress warranties typically have limitations. These might include a prorated coverage period (where you pay a portion of the replacement cost), restrictions on transferring the warranty, and exclusions for certain types of damage. Learn more about warranties on Wikipedia.
Frequently Asked Questions
What does Denver Mattress warranty cover?
Generally covers manufacturing defects like sagging (usually exceeding 1.5 inches), broken coils, or issues with the mattress cover’s stitching. Excludes normal wear and tear, stains, and damage from improper use.
How long is Denver Mattress warranty?
Warranty length varies depending on the specific mattress model purchased. Check your warranty documentation for the exact terms.
How do I make a warranty claim?
Contact Denver Mattress customer service with your proof of purchase and details of the defect. Be prepared to provide photos or allow for an inspection.
Does the warranty cover sagging?
Yes, sagging that exceeds the specified amount (typically 1.5 inches) is usually covered under warranty, provided it’s not due to improper support or misuse.
Is the warranty transferable?
Denver Mattress warranties are usually non-transferable and only apply to the original purchaser.
Summary
The Denver Mattress warranty protects against manufacturing defects, with the specifics depending on the mattress model and the terms outlined in your warranty document. Carefully review your warranty details and understand its limitations to ensure a smooth claims process if needed. Contact Denver Mattress directly for definitive information on your specific mattress warranty.
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